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Privacy Policy

Balanced Tree Management values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or engage our Services.

Definitions

  • Services: Refers to arborist and tree services offered by Balanced Tree Management.
  • Website: Means the website https://balancedtm.com.au.
  • We / Us / BTM: Refers to Balanced Tree Management and its employees, contractors, or affiliates.

Information We Collect

  • Personal Information: Your name, phone number, email address, and other details when you request a quote, make a booking, or contact us.
  • Non-Personal Information: Browser type, device information, IP address, and browsing data collected through cookies and analytics tools.

Use of Information

We collect and use information to:

  • Provide and improve our Services.
  • Respond to enquiries and provide quotes.
  • Process payments and bookings.
  • Communicate with you about updates, promotions, or changes to our services.
  • Comply with legal obligations.

Accuracy of Content

We take care to ensure all content is accurate but do not guarantee reliability or completeness. Information on the Website should not replace professional arborist advice.

Data Sharing

We do not sell your personal data. Information may only be shared with trusted service providers who assist in delivering our Services or where required by law.

Data Security

We adopt reasonable security practices to protect your information but cannot guarantee absolute protection against risks outside our control.

Cookies

We may use cookies and analytics tools to improve user experience. You can control or disable cookies via your browser settings.

Confidentiality

All personal information you provide will be dealt with in strict confidence and only used in line with this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Victoria, Australia.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 luke@balancedtm.com.au
📞 0416 408 770

No job too large or too small for balanced tree management

  • Qualified arborists
  • $20 Million public Liability Insurance
  • The best equipment to complete the job safely and efficiently
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